Elevate API Consumer Experience through Comprehensive Documentation
We craft API documentation with a user-first approach, prioritising clarity, and ease of onboarding, especially B2B API consumers. If it fits the use case and the tools used, we can include interactive elements, like code snippets, sample requests, and response visualisations, to boost developer engagement.
We aim to ensure correctness and just-enough coverage of API functionalities, endpoints, parameters, and examples for relevant target audiences.
Establishing standardised documentation formats and conventions for cohesive and intuitive developer experience and tool support is important, but on the appropriate level for the use case and audience.
We develop improvement plan based on review of the current API documentation and interviews of critical stakeholders.
Expanding and enhancing the documentation to cover all API endpoints, and scenarios ways and language that the target audience understands and learns easily.
Establishing standardised documentation formats and conventions for consistency across API resources. Optimizing documentation for better user experience.