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Fondia is a full-service business law firm with 14 locations in Finland, Sweden, Lithuania and Estonia and more than 100 lawyers They wanted to renew their digital services and service support systems, as well as implement the change.
We designed a new modular and API-driven IT-architecture and re-arranged organization. The goal is to free lawyer’s time for more productive sales and customer work.
Using data-analysis we pinpointed the most problematic areas in service flow and digital services. That helped to plan and implement rapid experiments. It lowered the costs and led to faster development cycles.
We assisted Fondia to secure € 2 Million Business Finland for their development work for the upcoming two years. Our current engagement combines service design, enterprise architecture and API-design and API test automation consulting.
It is very important to understand cultural differences of the Nordic and Baltic operating countries. Each country organization also has its own stage of market maturity and client expectations.
These impact the design and priorities of the solution as much as the technology. The changes in business priorities and the market for API-integratable SaaS solutions are ever changing. The key is have a clear vision for the long term target business goals. The architecture runway can then be much shorter.
