Iida has a bachelor's degree in tourism management from Haaga-Helia UAS. She has previous working experience in both Finland and Spain from roles in customer service, accommodation business, handling consumer feedback and IT- and payments support in the fast-growing e-gaming industry. In her studies, she has focused on service design while specializing in competitive destinations, and she has been a part of multiple marketing and event projects, taking a role in social media marketing and coordinating. At Osaango Iida, she uses her hospitality-oriented business studies in content creation, coordination and future projects. With Iida, you can speak Finnish, English and Spanish.